This Cookie Policy was last updated on 4 mars 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://esnd.be (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.3 Social media
On our website, we have included content from Facebook and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. This content is embedded with code derived from Facebook and Instagram and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.
6. Placed cookies
Usage
We use Atlassian Jira Servicedesk for la gestion de l’assistance aux clients. Read more
Sharing data
This data is not shared with third parties.
Purpose pending investigation
Statistiques
1 an
Stocker la dernière visite
Usage
We use Zopim for l’assistance par discussion instantanée. Read more
Fonctionnel
persistante
Stocker un ID utilisateur unique
Usage
We use Hotjar for les cartes de fréquentation (heat maps) et enregistrements d’écran. Read more
Statistiques
1 an
Stocker un ID utilisateur unique
Usage
We use Intercom Messenger for l’assistance par discussion instantanée. Read more
Fonctionnel
9 mois
1 semaine
Marketing
9 mois
Stocker un ID utilisateur unique
Usage
We use Google Analytics for les statistiques du site web. Read more
Statistiques
1 an
Compter et suivre les pages visitées
2 ans
Compter et suivre les pages visitées
1 jour
Compter et suivre les pages visitées
Usage
We use HubSpot for l’automatisation du marketing (marketing par courriel automatisé). Read more
Marketing
13 mois
Stocker et suivre l'identité d'un visiteur
13 mois
Stocker la durée de la visite
Préférences
13 mois
Stocker les informations du navigateur
1 semaine
Garder les utilisateurs connectés
30 minutes
Stocker si un message a été affiché
Fonctionnel
30 minutes
Stocker des statistiques anonymisées
1 jour
Stocker si un message a été affiché
2 semaines
Garder les utilisateurs connectés
session
Stocker les ID des expériences et des sessions pour les tests A/B
6 mois
Stocker les signaux « ne pas me pister »
6 mois
Stocker les préférences de consentement aux cookies
6 mois
Stocker les préférences de consentement aux cookies
Statistiques
session
Stocker un ID de session unique
Usage
We use Google Adsense for l’affichage de publicités. Read more
Marketing
persistante
Stocker et suivre les conversions
persistante
Activer la diffusion ou le reciblage des publicités
Usage
We use Inspectlet for les cartes de fréquentation (heat maps) et enregistrements d’écran. Read more
Purpose pending investigation
session
session
Usage
We use WP Engine for l’hébergement du site web. Read more
Fonctionnel
session
Stocker les données de localisation
session
Purpose pending investigation
session
session
session
session
session
session
session
Usage
We use Bing Ads for la publicité. Read more
Marketing
13 mois
Stocker et suivre les visites à travers les sites web
Usage
We use Microsoft Clarity for les cartes de fréquentation (heat maps) et enregistrements d’écran. Read more
Marketing
1 an
Stocker un ID utilisateur unique
1 an
Stocker et suivre les visites à travers les sites web
Usage
We use WordPress for le développement du site web. Read more
Sharing data
This data is not shared with third parties.
Fonctionnel
session
Vérifier si des cookies peuvent être déposés
persistante
Garder les utilisateurs connectés
session
Stocker les informations du navigateur
Usage
We use Facebook for l’affichage de publications sociales récentes et/ou des boutons de partage de réseaux sociaux. Read more
Marketing
3 mois
Stocker et suivre les visites à travers les sites web
2 ans
Stocker la dernière visite
1 an
Stocker les informations des comptes
3 mois
Stocker un ID de session unique
3 mois
Activer la diffusion ou le reciblage des publicités
90 jours
Garder les utilisateurs connectés
2 ans
Empêcher la fraude
30 jours
Stocker un ID utilisateur unique
2 ans
Stocker les informations du navigateur
1 an
Stocker les informations des comptes
Fonctionnel
1 semaine
Déterminer la résolution d’écran
90 jours
Empêcher la fraude
session
Stocker et suivre si l'onglet du navigateur est actif
Usage
We use CloudFlare for le service de réseau de diffusion de contenu (CDN). Read more
Fonctionnel
30 minutes
Filtrer les requêtes des robots
Usage
We use Optimizely for les statistiques du site web. Read more
Statistiques
6 mois
Stocker un ID utilisateur unique
Usage
We use Google Ads for la publicité. Read more
Marketing
90 jours
Activer la diffusion ou le reciblage des publicités
aucune
Stocker des informations à des fins de remarketing
Statistiques
90 jours
Compter et suivre les pages visitées
Usage
We use Complianz for la gestion du consentement aux cookies. Read more
Fonctionnel
365 days
Mémorise si la bannière des cookies a été refusée
Usage
We use Google Fonts for l’affichage des polices web. Read more
Marketing
aucune
Demander l’adresse IP de l’utilisateur
Usage
We use Google Maps for l’affichage de cartes. Read more
Marketing
aucune
Demander l’adresse IP de l’utilisateur
Usage
We use YouTube for l’affichage de vidéos. Read more
Marketing
session
Stocker les données de localisation
6 mois
Activer la diffusion ou le reciblage des publicités
session
Stocker et suivre les interactions
8 mois
Stocker les préférences des utilisateurs
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
captureCloudUrl
jiraBaseUrl
opt_in_consent
portal_user
da_lid
intercom-device-id-ok9srq8q
oribili_user_guid
wpe_utmb
wpe_utmb_sess
__utmzzses
utmParameters
_uetsid
mf_7d4190f3-bc53-4695-8f2d-3a7a567f2a93
kameleoonVisitorCode
clipboard
grilles-et-options:outline
shareasaleSSCID
XSRF-TOKEN
ate_session
SOCS
actualites:outline
ad_clicks
intercom.intercom-state-g4gg2xzm
cmplz_consented_services
365 days
cmplz_policy_id
365 days
cmplz_marketing
365 days
cmplz_statistics
365 days
cmplz_preferences
365 days
cmplz_functional
365 days
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Enregistrer les préférences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
ESND
Rue du Lombard 41
5000 Namur
Belgique
France
Website: https://esnd.be
Email: info@esnd.be
Phone number: +32 81 25 50 10
This Cookie Policy was synchronized with cookiedatabase.org on 4 février 2025.